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Terms and Conditions

Privacy Policy

Thank you for accessing the website of Krezinu, www.krezinu.com; published and maintained by Krezinu Inc. We respect and value your privacy and want to protect your personal information.  If you would like to learn more, please read our Privacy Policy to learn how we collect, use and (in some circumstances) disclose the personal information you provide to us. Here you will also learn the steps we’ve taken to protect the information you provide to us. In our Privacy Policy you will also learn the options you have regarding the collection, use and disclosure of your personal information. Should you not agree with the terms of this Privacy Policy, you should discontinue use of our website and/or our services. Otherwise, by visiting our site, you are accepting the practices we describe in our policy.

This privacy policy applies only to this Site. This privacy policy does not necessarily apply to our offline collection of your personal information. Please see below for details.

We are not responsible for the content or privacy practices on any non-krezinu.com web site to which this Site links or that links to this Site.

Information Collection and Use

As a general policy, Krezinu only collects personal information from you when you voluntarily provide it to us, such as by: (1) placing an order; (2) registering on our Website; (3) completing one of our surveys; or (4) contacting us (this includes when you speak with one of our representative or any other employee) by email, phone or through any of the contact forms found on our website. In connection with these activities, we may collect personal information, including, but not limited to, your name, e-mail address, telephone number, shipping and billing addresses, credit card number, credit card expiration date, other unique identifiers, and other demographic information. In addition, by making a purchase on our Website, you consent to our providing your financial information to our services providers and other third parties we determine are necessary to process your transaction, such as a banking institution or credit card company. When you provide us with information in connection with an order or otherwise sign up for our Services or provide your contact information, including a telephone number or email address in connection with such activity, you agree that this action constitutes a purchase or inquiry establishing a business relationship with us. You expressly consent to our communicating with you future information about our services and products by using the contact information you have provided to us. You also attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you. This means we may contact you, in person or by recorded message, text (SMS) message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment),  or any other means of communication that your wireless or other telecommunications device may be capable of receiving. We may supplement information you give us with information from other sources, such as information to update or validate your address, payment card or other demographic and lifestyle information.

As part of the standard operation of our Website and Internet servers, on web logs we may also collect certain non-personal information from you, including, but not limited to, the domain name from which you accessed the Website and your IP address. We may also use individual information that we collect through web logs to send you targeted offers and other types of communications. Also, we may collect information about the date and time you visit our Website, the areas or pages of our Website that you visit, the number of times you return to our Website, the time you spend viewing our Website and other click-stream data.

We use cookies and other technology (like web beacons), to speed up your navigation of the Website, recognize you and your access privileges and track your Site usage. Cookies are small pieces of information stored as text files by your browser on your computer’s hard drive. Most internet browsers are set to accept cookies. However, you can also set your browser to refuse cookies or you can remove existing cookies from your hard drive. If you do block cookies, you may not be able to access or use portions of this Website. We use persistent cookies to differentiate visitors to our Websites from customers, to customize the content of certain sections of the Websites and to enable us to track and cater to the interests of users, in order to enhance their experience on the Websites. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. Cookies help us learn which areas of our Websites are useful and which areas need improvement. Note, that our Website’s cookies are not “spyware” and do not and cannot infiltrate a user’s hard drive to gather a user’s confidential information.

We may also use cookies to: (1) track and report your order to an affiliate Company so that affiliate may receive credit for your order, when applicable (the affiliate company may have also placed a cookie on your computer for this purpose); (2) conduct research to improve our content and services; (3) access your account when you login to the Website and provide you with customized content, when applicable; and (4) require you to re-enter your password periodically to help prevent others from accidentally accessing your account information, when applicable.
Product Reviews - You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location may be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.

Data Security

This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

Children

We do not direct our Website to, nor do we knowingly collect any personal information from, children under eighteen.

Output correction

If you would prefer not to receive promotional communications from us, you may opt-out and we will remove your information from our database so that you do not receive any future promotional communications. You may also opt to close your account or just request for your information not to be shared with third parties for marketing purposes. These requests can be made by emailing us at Info@Krezinu.com

Third party website

Our Website may contain links to other third party Websites (such as those of our marketing partners or advertisers), which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these Websites. Accordingly, we recommend that you review the privacy policy posted on any web site that you may access through our Website.

Unforseen circumstances

In the event that we, or any of our businesses, are sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, personally identifiable information of visitors to our Site and customers may be one of the assets sold or merged in connection with that transaction. Personal information may also need to be disclosed in connection with a commercial transaction where we or any one of our businesses are seeking financing, investment, support or funding. In such transactions, personal information may be one of the transferred assets.

A Note To International Users. The Website is hosted in the United States. If you are using the Website from outside the United States, by providing your information to the Websites, you are consenting to the transfer of your information to the United States for processing and maintenance in accordance with this Privacy Policy and our Terms of Use. You are also consenting to the application of United States law in all matters concerning the Websites.

Updates to this policy

Any changes or updates to this Privacy policy will be posted on this site. We encourage you to check back and review our Privacy Policy so that you may become familiar with any changes with the way we collect, use and disclose information. If you have any questions regarding our privacy policy, please contact us at 1-888-KREZINU or Info@Krezinu.com

How will my order ship?

Most orders are sent Standard Ground Shipping via UPS or the U.S. Postal Service. For faster delivery of most items, you can upgrade your shipping, for an additional fee, to UPS Express (Blue) or UPS Premium (Red). To upgrade your shipping, make your selection on the Shipping Method page during Checkout.

When will my order arrive?

You'll receive an estimated delivery date as part of your Checkout information before you submit your order.

Best Standard Delivery: Allow 7-10 business days from your order date for delivery. All orders will be shipped via UPS or the U.S. Postal Service.
USPS First Class Mail: Allow 7-10 business days from your order date for delivery. All orders will be shipped via the U.S. Postal Service.
UPS Premium (Red): Order before Noon ET on a business day and the package ships the same day. Order after Noon ET and the package ships the next business day. Please allow 1-3 business days from the order date for delivery.
Priority Mail: Please allow 4 business days from the order date for delivery.
UPS Express (Blue): Order before Noon ET on a business day and the package ships the same day. Order after Noon ET and the package ships the next business day. Please allow 4 business days from the order date for delivery.
Offshore Non-Priority: Used for Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico, Guam. Please allow 7-10 business days from your order date for delivery.
Offshore Priority: Used for Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico, Guam. Please allow 4 business days from your order date for delivery.

Can I have my order shipped to another address?

Yes. When ordering online or by phone, you can choose to either Select from your Address Book or Create New Address when prompted during the Checkout process. You can also save new addresses to your Address Book for future use.

What are my domestic and internation shipping options?

We ship to all 50 states, as well as Guam, U.S. Virgin Islands, Puerto Rico, American Samoa, Federated States of Micronesia, Marshall Islands, Northern Mariana Islands, and Palau. Items shipping to offshore points may be delivered via U.S. Postal Service or United Parcel Service (UPS) based upon applicable regulations and service criteria. Certain ship methods may not be available for some products or locations.

Hazardous items such as perfumes, hairsprays, cleaning products, etc. can only be shipped within the contiguous 48 states.

Please note that Standard Shipping & Handling is only available within the contiguous 48 states.

Customers outside the aforementioned area should call Customer Service for information regarding S&H options.

What are the shipping and handling charges for my order?

Every item we offer has its own Shipping & Handling charge. If you forget to look at the S&H charges for your item(s) before Checkout, the S&H fees and applicable sales tax are added, and are provided with the order total before you submit your order. If you choose to upgrade Shipping & Handling, you also will be given the additional S&H fee during the Checkout process. Please note that Standard Shipping & Handling is only available within the continental 48 states.

Do you offer a multiple-quantity Shipping & Handling discount?

For select items, when you purchase more than one of the exact same item (identical color, size and all other choices) (each, an "Item"), you will pay full standard shipping and handling charges on the first Item and only 50% of the standard shipping and handling charges on each additional Item. All applicable Items in the order must be shipped to the same address. Standard shipping and handling option is only available within the contiguous 48 states. Customers outside the aforementioned area should call Customer Service for information regarding their applicable shipping and handling charges. Some restrictions may apply and this offer is subject to change without notice.

Return/Refund/Cancellation Policy

Thank you for shopping with Krezinu. We take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with your purchase. If for any reason you do not absolutely love your selections, we will gladly issue a refund for the value of the merchandise or exchange your items within 30 days of purchase.

Shipping and handling fees are not refundable. Offers are subject to adjustment due to returns, cancellations, and exchanges.